Accommodation Supervisor
Mount Wolseley Hotel, Spa & Golf Resort
Job Description
A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as an Accommodation Supervisor
About Mount Wolseley
Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.
Responsibilities
As an Accommodation Supervisor, you are responsible for supervising Accommodation Assistants to deliver an excellent Guest experience while monitoring housekeeping standards and assisting the Accommodation Manager. Specifically, you will be responsible for performing the following tasks to the highest standards:
Responsibilities include but are not limited to:
- Maintains excellent standards of cleanliness throughout the hotel.
- Ensure guest bedrooms and bathrooms are cleaned to a high and consistent standard.
- To deal with all guests requests in a professional and timely manner.
- Supervise Accommodation Assistants to ensure the work is being done to a 4* Standard at all times.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Routine inspection of guest bedrooms to ensure they meet standards.
About The Role
Requirements
Skills/Experience to include but are not limited to:
- Excellent high standards of cleaning and shall be flexible with regards to working hours.
- Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants.
- Ability to anticipate customer needs, change goals and direction quickly and multitask.
- Experience of supervising a team in a similar role.
- IT proficient.
- Ability and willingness to work on own initiative as well as part of a team when required.
- Excellent communication skills and a passion for customer service.
- Must be well groomed and take pride in their appearance.
- Must be flexible/available to work a variety of shifts included late night, early morning and weekend shifts and committed to succeed in a fast-paced diverse workplace.
- To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto.
Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort
- Very competitive hourly wage
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
- Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as an Accommodation Supervisor!
Required Criteria
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Company Benefits
Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.
Salary
Not disclosed
