Call Center Customer Service Representative

Job Description

Work Schedule

100% FTE, Day Shift role Monday - Friday 8-5. You will work at the 2550 Charles St. Clinic in Rockford.

Additional components of compensation may include:

• Evening, night, and weekend shift differential
• Overtime
• On-call pay
  
  

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement--ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice
  
  

Work Experience

• 1 year Experience in a call center environment; medical clinic or hospitality. Preferred
  
  

Previous Receptionist Or Customer Service Experience. Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description

UW Health in northern Illinois benefits