Casino Customer Service Gaming Associate

If you’re a night owl with a knack for numbers, bring your skills to the table as a Gaming Associate at Knighted.

Whether you're a student on break, a recent grad exploring your next steps, or someone looking for long-term work that keeps your mind sharp and offers room to grow, this full-time role could be a great fit.

Location~ Rancho Cordova, CA

Pay Rate~ $18.50 - $20.50 per hour (additional $2/hour for late-night shifts)

Hours~ 40 hours (4 days, 10 hour shifts) + weekend availability required

Join our team as a Gaming Associate where you'll actively oversee live card-room games. Your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Want to see the Gaming Associate role in action? Click here to watch a video and learn more!

Ready to start your career? Apply now! After submitting your application, you can expect an update within a week.

Submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

• Comprehensive Paid Training~ No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job. You’ll also have the chance to connect with our corporate team and start building your network from day one! 
• Pay Raises~ With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development
• Robust Benefits~ Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off
• Employee Perks~ Team activities, ability to work on multiple games, and opportunities for growth
• Community Engagement~ Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino!
• Low Physical Demand~ This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required!
• Career Advancement~ Progress into leadership roles; many of our current leaders started as Gaming Associates
  

• Must be 21 years of age or older
• Authorization to work in the U.S
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure
  

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities~ close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
  

Like the role but not location? Check out our career site for other Gaming Associate opportunities in your area!

Knighted Ventures and similar organizations are regulated by the California Gambling Control Commission , ensuring compliance with state gaming regulations.

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/ .

By submitting your application you acknowledge and confirm that you have received, read and understand  Knighted's Job Applicant Privacy Notice   and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

Starting pay rate is $18.50 per hour (including paid training), but with each new game learned you have opportunities for increased compensation. We also offer a $2 differential for any overnight hours (12~00am - 6~00am) worked after the training period.