Children's Residential Support Worker (Waking Night) Full Time

Salary: £15.00 per hour

Contract Type: Full-time / Part-time - Permanent

Hours: 12-hour shifts

Are you ready to make a lasting difference in the lives of children and young people?

We're looking for a committed, compassionate Residential Support Worker to join our child-centred residential team, offering care that goes beyond the basics, care that builds futures.

If you're qualified (Level 3 or 4 in Residential Childcare), experienced (minimum 2 years), and driven by purpose, we’d love to hear from you.

Your Role:

As a Waking Night Residential Support Worker, you’ll play a vital role in making sure the home remains a safe, calm, and supportive space throughout the night. You'll be present, attentive, and nurturing helping children feel secure even during the most vulnerable hours. Whether you're offering reassurance after a nightmare, supporting a young person who’s struggling to sleep, or simply keeping the home settled and safe, you’ll make a real difference every night.

Your responsibilities will include:

• Building trusting relationships with children and young people through patience, empathy, and genuine care
• Maintaining a calm and stable environment throughout the night, including emotional support and bedtime routines
• Monitoring young people overnight and responding to any needs in a timely, sensitive, and supportive way
• Safeguarding and Protecting: Always upholding safeguarding procedures, identifying and reporting concerns appropriately
• Recording and reporting accurately: Maintaining high standards of documentation and handovers for the day team
• Supporting early morning routines including preparing breakfast and getting young people ready for their day
• Contributing to regular reviews and care plans, ensuring young people’s voices remain central
• Working closely with the wider team to ensure consistent, high-quality care
• Taking part in reflective supervision, training and contributing to a positive, child-focused team culture

This is an emotionally demanding but deeply rewarding role, requiring a calm, thoughtful, and child-centred approach at all times.

What We’re Looking For:

• Skilled Communicator: Able to engage effectively and work collaboratively with young people, families, and multi-agency professionals
• IT Proficient: Confident using Microsoft Word, Excel and Outlook to write and edit reports, care plans and professional communications
• Approachable & Professional: Emotionally intelligent, consistent, and values-driven
• Full Driving Licence is required: Transporting young people, to and from education, health appointments and independent time is required.

We’re seeking individuals who are not only qualified and experienced, but also emotionally intelligent, reflective, and passionate about providing children with security and belonging.

We’d love to hear from you if you:

• Are resilient and able to manage the emotional demands of working with young people who may display challenging behaviour
• Can remain calm and regulated, especially in high-stress or crisis situations
• Have strong written and verbal communication skills, and are able to present information clearly and professionally
• Have experience or awareness of attachment theory, trauma-informed care, and safeguarding principles
• Can take initiative and work independently, but also value teamwork and collaborative decision-making
• Are proactive in developing your own practice, open to feedback, and committed to learning
• Are reliable, consistent, and can offer emotional containment to young people
• Have a good sense of humour, warmth and a genuine commitment to making a difference

What we are able to offer you:

• Fully Funded Training and Qualifications: Continuous professional development and nationally recognised qualifications to support your career progression
• Meals: Food provided while on shift at the home
• Annual Leave: 240 hours - Equivalent of 30 days inclusive of bank holidays, with 1 day increase biennialto a maximum of 36 days.
• Birthday Leave: A paid day off on your birthday (or the nearest working day)
• Health and Wellbeing: Comprehensive private medical care (after probation)
• Staff Incentive Days: 2 days per year for team building and recognition
• Long Service Awards: Celebrated at 3, 5, 10 & 15 years
• Paid Sick Leave (after probation): Up to 2 weeks full pay per annum, increasing with length of service
• Sickness Incentive Bonus: £175 in vouchers every 6 months for no sickness absence
• Emergency Cover Payment: Enhanced pay, plus any applicable sleep-in pay for emergency shift cover
• Casual Dress Code: Comfortable and appropriate for active, hands-on work

Our Aims:

• To provide a warm, stable, and homely environment where young people feel safe and supported
• To empower young people to develop their independence, resilience, and self-esteem
• To offer tailored care that meets each young person’s individual needs, ensuring their voice is always heard
• To promote positive relationships with family, peers, and professionals, creating a sense of belonging
• To support the emotional, educational, and social development of young people, equipping them for adulthood
• To work collaboratively with families, external agencies, and professionals to provide consistent, high-quality care

Our Philosophy:

We recognise that every child is unique and deserves care that reflects their personal experiences and aspirations. Our philosophy is grounded in a child-centred approach, ensuring all decisions are made with the young person’s best interests at heart.

We are committed to:

• Providing a trauma-informed approach – understanding past experiences and offering therapeutic support to promote emotional well-being
• Promoting positive role modelling – encouraging young people to develop healthy relationships, self-respect, and accountability
• Supporting aspiration and achievement – through education, vocational learning, and personal growth
• Creating a culture of trust and respect – so that every young person feels heard, valued, and empowered
• Embracing inclusivity and diversity – celebrating individuality and creating an environment of equality and understanding
• Relationship-Based Practice: We believe the quality of the adult-child relationship is central to healing and growth
• Emotion Coaching: Supporting children to recognise, understand, and regulate their feelings
• Restorative Approaches: Focusing on repair and reconnection when things go wrong
• Reflective Culture: Encouraging staff to reflect on their own responses and growth to provide the best possible care
• Child Participation: Actively seeking young people’s input and choices wherever possible from daily routines to their future goals

Why Join Us?

We’re a values-led organisation, focused on putting children first and supporting our team to feel empowered, trusted, and continuously developed. Our homes are warm, inclusive, and therapeutic spaces where your contribution truly matters.

If you're looking for more than just a job if you're looking to build futures, including your own apply today and take the next step with us at Turnaround Support 24.

Staff Voice – Why Join Turnaround 24?

"What sets Turnaround 24 apart is that the care isn’t just for the young people it’s for us as a team too. The values of the company and its directors are clear: to create a home where children feel safe, wanted, and cared for and where staff are truly valued. When you join us, you're not just taking a job you're becoming part of the Turnaround 24 family. You're supported, you're trusted, and your part of something bigger."
— Team Member, Turnaround Support 24

Job Types: Full-time, Permanent

Pay: £15.00 per hour

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Free parking
• Health & wellbeing programme
• Sick pay

Ability to commute/relocate:

• Oldham: reliably commute or plan to relocate before starting work (required)

Experience:

• Residential Childrens Home: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: URSW - TA24