CLEANING DEPARTMENT MANAGER

Key Responsibilities:

• Staff Management:
  Recruit, train, supervise, and evaluate cleaning staff.
  Schedule shifts and assign tasks to team members.
  Ensure performance standards are met and provide coaching or disciplinary action when necessary.
• Operational Oversight:
  Develop and implement cleaning schedules and procedures.
  Monitor the cleanliness of all areas including floors, restrooms, windows, public/common areas, and workspaces.
  Conduct regular inspections to ensure compliance with cleaning standards.
• Inventory & Supplies:
  Manage stock levels of cleaning materials and equipment.
  Order and track supplies within the allocated budget.
  Ensure proper storage and usage of chemicals and equipment.
• Compliance & Safety:
  Enforce health and safety regulations and ensure use of PPE.
  Train staff on the safe handling of cleaning materials and equipment.
  Maintain up-to-date records of safety training and incident reports.
• Customer & Stakeholder Liaison:
  Communicate with clients, facility managers, or department heads to ensure service satisfaction.
  Handle complaints or feedback professionally and implement corrective measures.
• Reporting & Documentation:
  Maintain cleaning logs, inventory records, staff schedules, and inspection reports.
  Provide regular performance and compliance reports to upper management.

Qualifications:

• Proven experience in a cleaning supervisory or managerial role.
• Knowledge of cleaning chemicals, supplies, and equipment.
• Strong leadership, organizational, and communication skills.
• Ability to manage a team and work under pressure.
• Familiarity with health and safety standards and relevant regulations.
• Basic computer skills for scheduling and reporting.

Preferred:

• Experience in commercial, healthcare, educational, or industrial cleaning environments.
• Certifications in occupational health and safety or sanitation.
• Fluency in multiple languages (depending on workforce diversity).

Working Conditions:

• May involve standing, walking, and lifting throughout the shift.
• Flexible availability, including nights, weekends, or holidays if required.
• Work may take place in varying environments (office buildings, schools, hospitals, etc.).