Concierge Part Time (Nights)

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Join Our Team as a Concierge (Nights) at Southwood Retirement Resort!

Location:

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site within Penticton.

Job Description:

Under the direction of the department manager, you will be supervising and performing duties encompassing hosting, housekeeping, laundry and the security and well-being of the Residents within established guidelines and procedures assigned.

Key Responsibilities:

• Set an example for staff in conduct, grooming, and appearance.
• Respond to resident emergency alarms, assess situations, and call for ambulance if needed.
• Monitor front door security, ensuring all visitors are signed in as required.
• Answer phones, book guest meals, schedule in-house appointments, and record incidents.
• Foster a positive, friendly atmosphere through professional communication with residents.
• Set up and participate in activities planned by the other department managers.
• Maintain building security through alarm systems and regular security checks.
• Perform assigned cleaning and laundry duties, report equipment issues to Maintenance.
• Respond to resident requests, assess problems, and perform minor maintenance (e.g., unplug toilets, reset breakers).
• Reports damaged or inoperable equipment, furniture and fixtures to the Maintenance department.
• Support the Dining Room team through peak dinner service.
• Assist with basic cleaning and maintenance of the pool.
• Assist with new employee orientation and perform other related duties as assigned.

Top Perks and Benefits:

• Competitive Benefits Package, if applicable.
• A supportive and collaborative work environment.
• Complimentary meal provided during shifts.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Education and Experience:

• Two years recent related experience in the hospitality industry.
• Serving it Right.
• First Aid certification.

Skills for Success:

• Able to communicate effectively both verbally and in writing.
• Mentally and physically able to perform the duties and responsibilities of the position.
• Able to plan, organize and direct people and functions.
• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.

Position Type: Part-Time

Availability & Compensation

• Shifts: Evenings and Overnights
• Shift Hours:
  
  • 4:00 PM – 12:00 AM (primarily)
  • 12:00 AM – 8:00 AM
• Hourly Wage: $21.27 plus $2.00 Premium for Overnight

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.