Crisis Support Facilitator - Per Diem

As a Per Diem Crisis Support Facilitator , you will provide critical crisis intervention and support services to youth and families facing severe psychological, emotional, and behavioral challenges. Working in diverse environments—including client homes, hospitals, and community spaces—you will help stabilize clients during acute crises and collaborate with a multidisciplinary treatment team to implement tailored treatment plans.

Additionally, as a Per Diem Crisis Support Facilitator , you will deliver therapeutic crisis intervention, conduct risk assessments, and provide stabilization to clients in need. You will also take on case management responsibilities, ensuring smooth transitions for clients to community-based services. Building and maintaining strong relationships with community members and service providers will be a key part of your work, as will participating in care planning, treatment reviews, and team consultations. Flexibility is essential, as you will work a schedule that may include early mornings, evenings, weekends, and on-call shifts to meet the needs of those you serve.

About The Programs

The Mobile Response Team (MRT) is a 24/7 youth mobile crisis response program that supports youth and their families in crisis when there are concerns for immediate safety. The Mobile Response service is intended to offer families, schools, and providers an alternative to calling 911 when law enforcement may not be necessary for the level of presenting concerns.  The goal of MRT is to provide proactive, early intervention before crises escalate, to divert youth from more restrictive interventions, and to reduce the criminalization of mental health for young people.  MRT Crisis Response Staff provide these same-day crisis intervention services in homes, schools, and community locations in Pierce County.  Crisis Response Staff complete a comprehensive risk assessment and work with youth and caregivers to develop a safety plan. Crisis Response Staff collaborate with existing treatment team members and/or can provide linkage and advocacy to support youth in connecting to other mental health services.

The Short-Term Assessment of Resources and Treatment (START) Program provides stabilization services following a crisis involving a youth within the Pierce County community. The primary goals of the START Program are suicide prevention and safety planning, ongoing crisis management and development of coping skills for youth and their families along with collaboration with other treatment team providers serving the youth. The goal is to provide crisis stabilization and linkage to long-term services while providing same-day crisis services in the home or community.

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide therapeutic crisis intervention and stabilization, risk assessment and collaboration in times of acute crisis
• Provide case management services to ensure the successful transition of clients and their families to community-based resources
• Provide services to clients that focus on skill building in all life domains
• Cultivate and maintain relationships with community members and providers
• Aid in care planning and consultation to team members on clinical issues, as well as casework issues, as appropriate
• Participate in all treatment reviews, program meetings and trainings, and client meetings when necessary
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated
• Participate in weekly individual and group supervision
• Adhere to clinical best practices
• Complete clinical documentation, including but not limited to assessments, treatment planning, etc.
• Maintain a flexible schedule that includes early mornings, evenings, and occasional weekends as needed
• Participate in providing emergency on-call response as scheduled
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training. This may include intervening with the clients' behavioral program through physical management of the clients, if applicable. Training in additional crisis intervention modalities may be required
  
  

Qualifications

REQUIRED

Education/experience Requirements

• Bachelor’s degree in counseling or social sciences plus 2 years of experience working with children, youth, families, or adults in a mental health setting, specifically those with complex and enduring needs.
  
  

OR Master’s degree or higher in a related social sciences field and 1 year of experience working with children, youth, families, or adults in a mental health setting, focusing on those with complex and enduring needs

• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• Own vehicle and current automobile insurance
  
  

Skills Of An Ideal Candidate

• Ability to effectively work as part of a multidisciplinary team and with a diverse population
• Strong organizational, time management, and writing skills
  
  

Schedule

Position Expectations

• Per Diem
• Per Diem staff must pick up a minimum of 3 on-call overnight shifts per month to remain on payroll
• 14 hours per overnight on-call shift - 8pm to 10am
  
  

Benefits

• Starting at $33.07 - $35.57 paid hourly or the relevant on-call stipend + time worked for their on-call responses
• Actual salary dependent on creditable experience above the minimum qualification
• Additional compensation provided upon passing bilingual language proficiency exam
• Mileage reimbursement