Customer Support Intern

Job Title: Customer Support Intern
Duration: 3 months
Shift Timing: Night Shift
Location: Remote

Company Overview:
Choira MusicTech is a leading innovator in the music technology industry, dedicated to empowering musicians and creators worldwide. We're committed to excellence in both our products and customer experience, fostering a culture of growth and collaboration.

Position Overview:
We're seeking a proactive and driven Customer Support Intern to join our team. This role offers hands-on experience in a fast-paced environment, supporting our mission of providing top-notch service to our valued customers.

Responsibilities:
● Respond promptly to customer inquiries via email, phone, and chat.
● Assist customers with product-related questions and issues.
● Document customer interactions accurately in our CRM system.
● Collaborate with teams to ensure timely issue resolution.
● Contribute to knowledge base articles and FAQs.

Qualifications:
● Enrolled in or recent graduate of a relevant degree program.
● Strong communication and problem-solving skills.
● Ability to multitask and prioritize effectively.
● Proficiency in Microsoft Office Suite.

Job Types: Full-time, Fresher, Internship

Pay: ₹5,000.00 - ₹8,000.00 per month

Education:

• Bachelor's (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)