Data Center Hardware Operations Manager
Job Description
Minimum qualifications:
- Bachelor's degree in a technical field or equivalent practical experience.
- 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 5 years of experience managing technical, vendor, contract management, or delivery teams.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- Experience working in data center environments, including building and operating large-scale infrastructure, network, compute architecture, life cycle, and Linux/Unix system administration.
- Experience with initiating and executing key initiatives in a global environment.
- Experience leading and improving Environmental Health and Safety initiatives.
- Ability to implement and drive the safety culture at the site, while fostering a collaborative team environment.
- Excellent problem-solving skills.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
Responsibilities
- Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.