Data Center Technician

IREN is a leading next-generation data center business powering the future with 100% renewable energy. We build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.

Reporting to the Data Center Technical Lead, the Data Center Technician is responsible for monitoring, maintaining, and troubleshooting the physical compute infrastructure in our data center.

We have grown substantially since 2019, from our inception in Australia to now having several facilities across North America and being listed on NASDAQ… and we are just getting started! By joining us, you will be contributing to the future of sustainable high-performance compute and the local communities we strive to have a positive impact on.

• In-depth knowledge of server hardware, network devices, and data center architectures
• Ability to understand and help diagnose complex software issues pertaining to high performance compute
• Hands-on experience with installation, configuration and troubleshooting of compute infrastructure
• Familiarity with monitoring tools, remote management, and automation frameworks
• Strong attention to detail and ability to follow standardized procedures
• Collaboration across multi-discipline teams to ensure effective operations of people and machines across multiple data center buildings
• A mindset for continuous improvement and innovation in data center operations
• Integrity, openness, and honesty
• Ability to deliver innovative and practical approaches to technical matters
• Strong organizational, planning, analytical and problem-solving skills
• Ability to communicate professionally and personally at all levels
• Working, collaborating, and partnering across all levels of the organization – team player
• Meticulous when it comes to the detail
• Excellent written and verbal communication skill
• Be available for on-call, evening and weekend shifts as requested

• Relevant associate's degree or technical certifications, CompTIA A+ certification is an asset
• Linux experience is required
• Background in IT, computer science, computer repair, diagnosis, or software development or related field
• Experience and/or exposure to datacenter operations and infrastructure management
• Datacenter infrastructure certifications (CDCP, CDCE, etc.) are an asset

• Ensure compliance with datacenter safety protocols and best practices
• Monitor server racks, network devices, and other compute infrastructure for performance, utilization, and issues
• Perform regular maintenance on servers, storage, and network devices according to standard procedures.
• Troubleshoot hardware, software, and network problems on servers, switches, routers, and other compute infrastructure.
• Assist with hardware installations, upgrades, migrations, and other projects.
• Document configuration changes, maintenance performed, and other relevant information.
• Coordinate with vendors for hardware maintenance, and support contracts.
• Participate in on-call, and after-hours rotation to provide 24/7 client support.
• Maintaining client support ticketing systems, responding to and resolving tickets within required SLA’s
• Support site operations as needed.

• Pay range: $36.00/hour
• Extended Health and Dental Benefits

We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need!

Podtech Data Centers Inc., the employing entity and proud member of the IREN Group is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, colour, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. While we appreciate all applications we receive, we are only able to contact candidates under consideration.

By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.