Director of Operations

Company Overview

Dynamic Hospitality and Entertainment Group has been a leader in the hospitality and event management industry since 1986, operating some of Toronto's premier event venues. With a reputation for excellence, Dynamic has hosted thousands of high-profile events for renowned individuals and corporations, showcasing our commitment to delivering exceptional experiences.

Summary

We are seeking a highly skilled Director of Operations to join our team at Dynamic Hospitality and Entertainment Group. In this role, you will oversee the operational aspects of our venues, ensuring that each event is executed flawlessly while maintaining our high standards of service and quality. Your leadership will be crucial in driving business growth and enhancing our operational efficiency.

Responsibilities

• Successfully execute events from start to finish
• Thorough check of all deliveries, setup and supplier assistance prior to events to ensure proper execution of client and company’s final BEO
• Promote a positive team work environment as well as two-way communication
• Manage and direct a team of setup crew, servers and bartenders
• Hire and train staff according to staffing requirements and event schedule
• Work in tandem with colleagues to promote a positive atmosphere while successfully executing events.
• Accountable for the day to day liaison with various departments including FOH and BOH to ensure a smooth operation
• Attend weekly production meetings with FOH & BOH to review and discuss upcoming events
• Comply with the Liquor Laws of Ontario
• Perform other related duties as assigned by VP

Qualifications:

• Minimum of 1 year of banquet manager experience
• Outstanding attention to detail and ability to make good judgments when faced in high stress situations
• Excellent customer service skills.
• Demonstrates self-confidence, energy, positivity and enthusiasm.
• Proven leadership ability in a team environment
• Excellent organizational and time management skills and ability to work under pressure.
• Excellent communications skills both oral and written when dealing with guests and employees both internally and externally.
• Ability to work independently with minimal supervision, co-operatively within a team setting and as well as the ability to plan and multi-task in a busy environment.
• Must be able to execute events from start to finish
• Must be able to work nights, weekends and holidays
• Must be proficient in Microsoft Office: Word, Excel and Outlook, quick to learn new software
• Must be legally able to work in Canada
• Proven experience in operations management within the hospitality or event industry.
• Strong project management skills with a track record of successful event execution.
• Demonstrated leadership abilities with experience in managing diverse teams.
• Business development acumen to drive growth initiatives.

If you are passionate about the hospitality industry and ready to take your career to the next level, we invite you to apply for the Director of Operations position at Dynamic Hospitality and Entertainment Group today!

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Work Location: In person

Application deadline: 2025-08-20
Expected start date: 2025-08-25