Driver License Examiner I
State of North Carolina
Job Description
New hire applicants will be hired at a hiring rate of $44,210
This is a repost. Previous applicants need to reapply
This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities.
This Posting is accepting applications for position 65026284, 65026290 located in the Charlotte North Driver License Office. You only have to apply once to be considered for both positions.
We are currently looking for Driver License Examiners. You will be responsible for administering eligibility tests, evaluating people applying for classified Driver License, Commercial Driver License, Learners permits and ID cards. Dealing with high volume of transactions, you will use your first-class customer service skills to confirm applicant's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observing/evaluating driving skills by riding with the customer in their personal vehicle on a road test in all types of weather. You will serve as a public advisor to identify any possible health concerns with drivers, advise customers of adjunct service programs available, and ensure applicant data and court ordered information is entered accurately into the internal system for reporting.
You are the face of the DMV and serve an important role in reducing wait times and improving customer service. To ensure we meet our mission of providing for customers in other offices, flexibility to travel during the day and overnight on short notice may be required.
Related program experience for this position includes one or more of the following: customer service experience with diverse groups, experience providing detailed information to the public, experience working in settings that require interviewing individuals to gather information and/or working knowledge of DMV policies and procedures.