Education Coordinator

Job Description: Education Coordinator

PSIA-AASI Western Region

About Us

The Professional Ski Instructors of America and American Association of Snowboard

Instructors, Western Region (PSIA-AASI Western) is a leading force in snowsports

education, serving California, Nevada, and Hawaii since 1948. As the Western branch of

the nation’s premier snowsports instruction body, we are dedicated to training and

certifying instructors through dynamic education and professional development

opportunities. Our mission is to provide individuals with the skills, experiences, and support

they need to excel in their careers and advance the broader snowsports industry.

We are committed to fostering an inclusive, accessible, and engaged winter sports

community. By building leadership, promoting lifelong learning, and encouraging

innovation, we inspire a passion for skiing, snowboarding, and mountain adventure. Our

organization values professionalism, mentorship, and camaraderie, ensuring that our

members benefit from some of the industry’s best clinicians and a supportive peer network.

Joining our community means being part of a vibrant organization that shapes the future of

snowsports education and instruction—all while creating rewarding, memorable

experiences both on and off the snow.

Job Summary

The Western Region Education Coordinator will manage and oversee successful education

and event delivery for all snowsports; Adaptive, Alpine, Children’s, Freestyle, Nordic

(Telemark and Cross Country), Seniors, and Snowboard disciplines for the Western Region.

They will collaborate with the Western Region Leadership, Ed Staff, Member Schools, and

National Office to ensure consistent educational delivery for all members. They oversee the

management of database systems (regional website calendar, AMS, and ProHub) to ensure

systems are kept up to date and in service of seamless event management and membership

experience. They serve as the lead coordinator to manage all event logistics, including:

setting up events online, tracking and administering registration list, staffing events,

creating and coordinating with event host locations, arranging lodging and travel, assigning

meeting locations and check-in procedures, and clearly communicating all logistics while

assisting with member needs on a daily basis.

This is an opportunity to join our small but mighty team in an entry level role with significant

opportunity for long-term growth and development.

Reports To

Deputy Director

Works Closely With

CEO

National Office

AMS Users Group

Member School Directors and Operators

Ed Staff

Duties & Responsibilities

Event Management

• Coordinate the delivery of events with staff, and member school directors
• Work with member schools to establish contracts and reservations for events
• Secure and manage lodging, clearly communicate all logistics to ensure seamless
  
  

event travel and accommodations, and maintain detailed reservation records

• Administer Events
• Manage Pre-Event Logistics
  
  

▪ Manage events in AMS and on regional website

▪ Support the effective marketing of events

▪ Track registration, participant payment, and update event

participant numbers and ratios in line with regional guidelines

▪ Manage event waitlists, ensuring proactive communication and

staffing to meet demand

▪ Oversee event cancelation in line with regional guidelines

▪ Send all pre-event confirmation emails to staff, hosts, and event

participants

▪ Send Ticket Roster to host resorts

▪ Assemble event details and rosters for Ed Staff

• Serve as Lead Staff During Events
  
  

▪ Create signs, maps and rosters for successful event flow

▪ Set up registration and check-in tables for targeted in person events

▪ Establish Clinic/Exam stations for the staff and participants

▪ Address any member complaints and concerns quickly and

compassionately, leveraging regional leadership to solve problems

• Provide all Post Event follow-up
  
  

▪ Produce Event Summaries and compile event data

▪ Send thank you communication to event host and participants

▪ Distribute, collect, and review survey results, track issues and

elevate concerns from staff and members

▪ Update Participants Education Status in AMS, ensure all members

education records are accurate and up to date

• Oversee communication of event information delivery to participants and staff
  
  

through email and online confirmations

• Assist the Deputy Director with staffing all events using staffing system and regional
  
  

guidelines while being accountable for assuring adherence to budgetary guidelines

• Answer education and events-specific member questions
• Work closely with all regional staff to ensure the highest levels of member service
• Nurture ongoing collaboration with National groups and all other regions
• Represent PSIA-AASI Western Region at public and industry functions
  
  

Administrative Responsibilities

• Track event registrations and materials
• Diplomatic handling of policy and membership matters
• Communicate and problem solve membership inquiries efficiently
• Contribute to a culture of inclusion and community building
• Support and consult the CEO and Deputy Director on all facets of the organization
  
  

HOURS

This is a year-round, 32 hour/week (0.75 FT) non-exempt position with variable hours

during the week. This position can require longer days and weekends as programs shift

across the season and becomes significantly lighter in the summer months. The hours and

benefits for this position are negotiable.

LOCATION

California residency, based in or near Truckee, CA preferred.

TRAVEL

Employee may be asked or expected to travel to as needed and overnight travel may be

required. The organization covers all travel expenses. Employee must have a driver’s

license, reliable transportation, and ability to work across multiple locations.

Benefits

• $ 37,000.00 annually
• Remote office and highly flexible schedule
• Generous monthly medical stipend
• Monthly tech reimbursement stipend
• Unlimited Flex PTO Policy
• Access to industry benefits and pro deals
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing

of activities, duties, or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice

AT-WILL

The individual hired in this role will be at-will and will be subject to termination by the

employer or the Organization, with or without cause, with or without notice, and at any time.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

PSIA-AASI W is an equal opportunity employer, and all qualified applicants will receive

consideration for employment without regard to age, race, color, religion, sex, sexual

orientation, gender or gender identity, national origin, disability status, protected veteran

status or any other characteristic protected by state or federal law.

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. Reasonable Accommodations may be made to enable qualified individuals

With Disabilities To Perform The Essential Functions.

Applications will be reviewed on a rolling basis with an anticipated hiring date of Aug 30.

Please submit a resume, three current references, and a cover letter outlining your interest

and applicable experience to Marisa Cooper at mcooper@thesnowpros.org