EHR Solutions Advisor 1, Technology and Digital

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

Provides initial and ongoing workflow-based training and adoption support for providers and clinical support staff in accordance with position-specific clinical and business needs. Serves as an advisor to providers as the health care industry transforms in order to impact improved performance outcomes. Participates in innovation sessions with internal stakeholders to identify and support continuous improvement initiatives and provide subject matter expertise. Participates in developing, maintaining, and updating the Computer Based Training modules on all required platforms used across BHSF. Travels to various BHSF sites as assigned to conduct ongoing rounding and workflow assessments. Conducts EHR coaching and refresher sessions for medical specialties/clinical staff. Uses analytical/evaluation tools to review and predict data. Facilitates and supports multiple clinical systems go-lives across BHSF as directed, including weekends and night shifts as needed.

Qualifications:

Degrees:

• Bachelors.

Additional Qualifications:

• 3 years of clinical experience.
• Bachelors degree in related field OR 3 years of equivalent clinical experience.
• Certified Associate in Healthcare Information and Management Systems (CAHIMS) certification preferred.
• Ability to work independently, using project management methodology to establish priorities, organize multiple projects and plan work to satisfy established Informatics timeframes.
• Ability to create and maintain Computer Based Training (CBT) resources, provide virtual and in-person training and workflow adoption support to end users in accordance with position-specific clinical and business needs.
• Strong understanding of clinical workflows in order to recommend and help implement improvements to EHR usage to enhance efficiency, productivity, and patient/provider workflow.
• Ability to use analytical/evaluation tools to review and predict data.
• Excellent oral and written communication skills.
• Exceptional customer service and support skills.

Minimum Required Experience: 3 Years

EOE, including disability/vets