Emergency Department Representative
Catholic Health
Job Description
- Under the general direction of the Director and/or Manager, registers, admits and schedules patients to the Hospital Information System, gathers complete data necessary to assure timely reimbursement and accurate registrations.
- Communicates hospital policies, procedures and regulations to patients.
- Prepares patient charts, accurately dispositions and scans all relevant paperwork according to hospital policy and performs other duties as assigned.
- Collects insurance co-payments per department policy.
- Adheres to St Joseph Hospital and department policies/procedures and JCAHO/regulatory agency requirements.
- Demonstrates and promotes service excellence at all times.
Qualifications:
- High School diploma or equivalent required, some college or equivalent education desirable.
- Must be committed to working the overnight shift (11pm-7am) every weekend (Saturday and Sunday) and every holiday only
- Must be committed to a minimum of 4 weeks of full time (Monday to Friday) day shift (8am-4pm) training
- One to two years in a health related field.
- Knowledge of EPIC and STAR. Previous registration, medical insurance background, medical terminology experience preferred.
- Excellence in Customer Service, interview and data accumulation skills, excellent computer/keyboard skills and internet skills are required. Ability to navigate from one software system to another efficiently.
- Must pass keyboarding test with ability to type 35 WPM
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.