Forward Cross Dock (FXD) Manager

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

The Ideal Candidate Will Embody Our Company's Non-Negotiables

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
• Be Fearless - We never fail, we only learn.
• We are One Team - We achieve more together by collaboration and consensus.
• Delivery on Commitments - We do what we say we will do.
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other.
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.
  
  

Responsibilities

• Lead, coach, and mentor team members including dock managers and workers
• Be in constant contact through visits and phone/email with our Carrier Partners (CP's) and individual customer locations/dealers
• Manages team through metrics and also the communication to/from the customer while prioritizing issues and resolutions
• Drive continuous improvement across the area of operations by setting goals, assigning projects, and ensuring that each member of the team has the training and resources to be successful
• Knowledgeable on the requirements of each customer and their contracts
• Development of action plans and communicate and coordinate with the District Manager
• Performs cross dock audits, facilities maintenance, security, and equipment
• Other job duties as assigned
  
  

Requirements

• Frequent travel to cross dock locations, Carrier Partner facilities, and customer sites
• Ability to have constant communication via phone and email and onsite visits
• Flexible with working long hours and extra days as needed
• Six (6) years' experience in Transportation, Logistics, or Warehousing
• High School Diploma required
• Bachelor's Degree in Supply Chain Management, Logistics, or Transportation preferred
• Management experience in transportation/logistics including dock and cross dock operations
• Knowledgeable in Microsoft Office including; Word, Excel, and Outlook
• Exceptional written and verbal communication skills
• Outstanding problem solving and conflict resolution skills
• Ability to multi-task and manage multiple projects at any given time
  
  

Lanter Delivery Systems is proud to be an equal opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, marital status, genetic information, national origin, disability or protected veteran status.