Front Desk Agent ($18.81/Hour + Tips!)

Description

We are offering an exciting opportunity for a service-driven, guest-focused, friendly, outgoing individual to greet and assist guests as one of our Gallery Host/Front Desk Agents.

The position pays $18.81/hour (or more, depending on experience) plus tips!

Requirements

Job Requirements:

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team
• Follow financial control procedures for cash, vouchers, inventories, and receivables
• Prepare, set up, stock, take down, clean, and provide quality beverages and food products, adhering to all recipe and presentation standards
• Ensure gallery remains well-stocked at all times Receiving food and beverage orders as needed
• Prepare and plate all food items on the menu
• Cleaning and sanitizing countertops and floors after each shift
• Validate customers' IDs and monitor all beverage consumption in order to avoid severe intoxication
  
  

Job Qualifications

• BRING YOUR SMILE TO WORK DAY IS EVERY DAY!
• Ability to use hot food preparation machines such as, but not limited to, oven, stove, and microwave to cook or heat food items
• Basic knowledge of how to operate all Food and Beverage equipment
• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service
• Must have open availability to work any scheduled shift based on business volumes and demand. (our shifts are Morning: 7am-3pm, Evening 3pm-11pm, and Overnight 3pm-11pm and we do not guarantee specific shifts or schedules)
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
• We now also offer Daily Pay to our hourly team members!
  
  

Rewarding Hard Work

• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations
  
  

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.