Front Desk Clerk

Overview
We are seeking a friendly and organized Front Desk Agent to join our team. This pivotal role serves as the first point of contact for our clients and visitors, ensuring a welcoming atmosphere while managing various administrative tasks. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries.
• Maintain organized filing systems for patient records and office documents.
• Perform clerical duties such as data entry and maintaining office supplies.
• Collaborate with medical or dental staff to ensure smooth operations within the office.
• Provide exceptional customer service by addressing client concerns promptly and effectively.
• Ensure the front desk area is clean, organized, and welcoming at all times.

Requirements

• Proven experience in customer service or front desk roles; experience as a medical or dental receptionist is a plus.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficient in using computer systems for scheduling and record management.
• Excellent communication skills, both verbal and written.
• Ability to maintain confidentiality of sensitive information.
• A positive attitude and a commitment to providing outstanding service.
• Previous experience in office management or as an administrative clerk is advantageous.

Join our team as a Front Desk Agent where your contributions will make a difference in creating a positive experience for our clients!

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Work Location: In person