Front Office Executive

Luxury Boutique Hotel in South Delhi. Staff strength is about 35. Need a Front Office Executive to ensure high standards of interaction with foreign / domestic guests. Dealing with requests and complaints. Coordination with housekeeping and maintanace. Admin work of collecting payments, filling FRRO formalities, record of reservations, dealing with property brokers, travel agents and OTAs.
Responsibilities and Duties
Responsible for the Front Office
Responsible for keeping record of all reservations, billing,collection of payment.

Communication in English with travel agents / guests
Required Experience, Skills and Qualifications
Experience in a star category hotel. Minimum 3 years.
Must be able to speak and write in fluent English and interact with foreign guests.
Must have working knowledge of computers and Hotel Logix software.

Must be able to do night shift.

Own transport is preferable.

Benefits
15 days paid leave a year after 1 year of service.
Lunch and tea daily
Weekly off

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

• Food provided
• Paid time off
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person