Guest Relations Officer (Flexi)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcome members upon arrival and assist guests according to established standards and procedure.

• To handle all F&B aspects and any other items requested by guests.

• To provide information, courteous and efficient service and if possible to comply with each and every guest’s request.

• Assist in baggage handling

• Be constantly alert on procedures and existing SOP with business partners

• Must have the team work spirit amongst colleagues of all levels so as to ensure all work flow can be executed diligently.

• Consistently have a courteous and hospitable attitude at all times when on duty to both internal and external customers.

• Other ad-hoc duties
  

JOB SPECIFICATIONS/REQUIREMENTS:

• Possess a Class 3/3A driving license (preferred)

• Able to work on shift rotations,weekends and public holidays

• Familiar with Changi Airport’s rules and regulation is an advantage

• Physically fit to carry out task, carry bags of up to 30kg if required

• Pro-active, dynamic, dedicated and responsible

• Training will be provided

• Able to work permanent night shift
  

BENEFITS/OTHERS:

• Understand and experience how the exclusive terminal works

• Fun working environment

• Airport Discounts