Hotel Front Desk Night Auditor

Company Overview

Super 8 Worldwide is the world's largest budget hotel chain, offering affordable accommodations across the United States, Canada, and China. As a subsidiary of Wyndham Worldwide, we are committed to providing exceptional service and value to our guests.

Summary

We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team at Super 8 Motels. In this role, you will be responsible for managing front desk operations during the night shift, ensuring a seamless check-in and check-out experience for our guests while maintaining high standards of customer service.

Responsibilities

• Greet guests upon arrival and assist with check-in and check-out procedures.
• Handle guest inquiries and resolve any issues or complaints promptly.
• Maintain accurate records of guest accounts and transactions.
• Perform nightly audits of financial transactions to ensure accuracy.
• Manage phone calls and provide information about hotel services and amenities.
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
• Laundry
• Breakfast set up and manage until 7 am.

Requirements

• Proven experience in customer service or hospitality roles.
• Strong communication skills with a focus on guest relations.
• Ability to work independently during night shifts.
• Familiarity with hotel management software is a plus.
• Multilingual or bilingual skills are an advantage.

If you are passionate about hospitality and eager to provide outstanding service to our guests, we invite you to apply for the Front Desk Clerk/Night Auditor position at Super 8 Motels today!

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount

Schedule:

• Overnight shift

Work Location: In person