Hotel Front Desk Night Auditor
TownePlace Suites Titusville Kennedy Space Center
Job Description
$14.75 - $15.50 hourly
Responsibilities:- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Process additional administrative, bookkeeping. and accounting procedures as required
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Ensure all guests feel they are having an exceptional experience at the property
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Great communications. and excellent customer service skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Requires a flexible schedule that allows for overnight shift hours
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Some college is preferred but a high school diploma or equivalent is required
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners