House Manager

Major Functions

The House Manager is responsible for oversight of job performance, guidance and direct supervision of all facility Staff on Duty, Night Staff, and Recovery Coaches. She/he is responsible for monitoring the safety and security of the facility, ensuring a therapeutic treatment environment, encouraging consumer participation in assigned treatment services and intervening in consumer crises.

Specific Duties & Responsibilities

• Assign tasks, provide instructions and guidelines, observe performance and review work of all assigned tasks.
• Act as Manager on Duty during assigned shift.
• Responsible for ensuring compliance with all HRA finger imaging requirements.
• Perform as bursar, including collecting all monthly occupancy fees, distributing PNA, maintaining petty cash and MetroCard accounts in accordance with program policies and regulatory standards.
• Maintain inventory, order and distribute all consumer supplies.
• Maintain updated consumer database, bed sheets, and room assignments.
• Ensure that all therapeutic activities are properly facilitated and begin and end in a timely fashion.
• Take a leadership role in crisis intervention and provide close observation and supervision of residents in crisis.
• Ensure adherence to the Client Screening policy & procedure and toxicology protocols.
• Attend all appropriate trainings, meetings and case conferences as determined by the Program Director.
• Conductand document monthly Fire and Opioid Overdose Rescue Drills.
• Provide and implements formal orientation plan to newly hired directly subordinate staff.
• Assure all directly subordinate staff members are adequately trained.
• Prepare all proposals and reports as needed.
• Provide direct supervision for subordinate staff as per Odyssey House policies.
• Prepare written annual evaluations on staff under his/her supervision.
• Lead quality management activities in collaboration with Program Director.
• Other relevant duties as assigned.
  
  

REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma/G.E.D. required.
• CASAC required.
• Two (2) years of experience working in a human service setting preferred with one (1) year of experience delivering supervision preferred.
• Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs).
• Must be able to work a flexible schedule.
• This position will require availability as needed including on call responsibilities.