HR Systems Specialist

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.

Job Summary

Provides day-to-day support and maintenance of the company’s Human Capital Management (HCM) system. Works closely with People & Culture, IT, and business to support HR operations, reporting, and system functionality.

Essential Duties And Responsibilities

• Maintains and updates employee data within the HCM system (e.g., job changes, promotions, terminations, etc.).
• Ensures accuracy of organizational data including position management, reporting structures, and job profiles.
• Supports configuration and testing of system changes and new functionality.
• Assists in implementing and maintaining HCM modules such as Recruiting, Benefits, Compensation, and Talent Management.
• Responds to and resolves HCM-related inquiries from HR, managers, and employees.
• Generates, validates, and distributes standard and ad hoc reports for HR and leadership using system reporting tools.
• Conducts audits to maintain data accuracy and compliance with internal policies and external regulations.
• Documents procedures and provide training or guidance to system users as needed.
• Collaborates with IT or external vendors on integration and data flow issues involving payroll, benefits, and other HR-related systems.
• Ensures data integrity through audits, troubleshooting, and data cleanup activities.
• Provides analytics support for workforce planning, employee engagement, turnover, and other HR initiatives.
• Ensures compliance with pay, age requirements, and job role criteria, communicating with retail leaders as needed.
  
  

Knowledge, Skills And Abilities

• Intermediate knowledge of Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
• Basic knowledge of state and federal employment laws.
• Strong ability to communicate effectively in written and verbal form.
• Bilingual in Spanish and English a plus.
• Ability to maintain effective working relationships with partners, candidates, and recruiting companies.
• Must be able to take initiative to identify needed work assignments without direct supervision.
• Ability to plan, organize, and coordinate recruiting and diversity activities.
• Ability to learn and utilize the applicant tracking system (ATS).
• Must be goal oriented.
• Working knowledge of conflict resolution strategies.
• Working knowledge of team building methods and techniques.
• Ability to meet and exceed hiring metrics set by Company leadership.
• Ability to interact with cross-functional members of management and potential candidates.
• Ability to analyze and interpret data.
• Ability to prepare reports and business correspondence.
• Ability to learn new technology systems, methods, and processes.
  
  

Knowledge, Skills, And Abilities

• Ability to reason, form concepts and recognize and solve problems.
• Ability to research information, establish facts and draw valid conclusions.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays.
• Ability to work flexible schedules including nights, weekends, and holidays.
• May be required to drive in accordance with the BGC Driver policy.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.
  
  

Education, Experience, And Qualifications

• Bachelor’s degree and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
  
  

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to talk and hear.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to sit for long periods of time.
• Occasionally required to use hands for reaching, touching, or handling.
• Occasionally required to push, pull, maneuver, or lift objects up to 40 lbs.
• Occasionally required to bend, kneel, or squat.
• Occasionally required to stand or walk.
• Occasionally required to drive.
• Attendance at work is required.
  
  

Work Context and Environment

• Work is generally performed in an office environment.
• Quiet to moderate noise level.
  
  

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.