IT Support Engineer (Training provided / 12 hours Rotating Shift)

Working timing - 12hours. 7:30am -7:30pm / 7:30pm - 7:30am (Shift Pattern - 3-4-4-3)

Responsibilities:

• Provide 24x7 onsite IT applications and system production support
• To answer and respond to all IT applications and systems related inquiries, hotline calls and emails.
• Log all the incidents and issues reported by ams-Osram users.
• To escalate any unresolved IT and application issue to 2nd and 3rd Level of support for their attention and further resolution.
• Execute tasks base on SOP and IT engineers instructions.
• To attend and troubleshoot IT and application systems issues in cleanroom or production floor.
• Perform the duty following a work routine of 4days work/3days rest; 3days work/4days rest, 12 hours shift pattern.

Requirements:

• Min Diploma in Information Technology
• Min 1 year experience in Application Support
• No experience candidates are welcome as training will be provided.
• Good communication and working attitude.

Job Types: Full-time, Permanent

Pay: $2,300.00 - $2,500.00 per month

Schedule:

• Day shift
• Early shift
• Late shift
• Night shift
• Shift system

Work Location: In person