Mental Health Support Worker (Days or Nights)

A Specialist Role for a Skilled Professional

We are recruiting for a confident, emotionally resilient female support workers to join our small team in Newark-on-Trent, supporting a gentleman with complex needs. This is a rewarding and varied role for someone with strong values, clear professional boundaries, and the ability to remain calm, composed, and kind in a changing environment.

The person you’ll be supporting is intellectually sharp and likes to be informed. He responds best to individuals who are structured, respectful, and quietly assertive. Building trust is key, and that starts with how you carry yourself from day one.

Key Responsibilities

As part of a dedicated 2:1 team, your daily duties will include:

• Supporting emotional wellbeing and support with access to the community
• Providing personal care with dignity, sensitivity, and structure
• Supporting mobility, repositioning, and using hoists with your colleague
• Preparing and assisting with meals and drinks to meet dietary preferences
• Administering medication and monitoring wellbeing
• Providing emotional support while upholding clear professional boundaries
• Responding to escalated behaviours calmly and confidently, using agreed de-escalation techniques and stepping back when needed
• Maintaining accurate daily records and contributing to care planning
• Offering companionship without overstepping personal-professional lines
• Supporting occasional outings and facilitating meaningful engagement

What We’re Looking For

This is not a typical care role. It requires someone who is:

• Female (due to the personal care nature of the role – Equality Act 2010)
• Calm, emotionally intelligent, and firm when needed
• Able to manage verbally challenging or provocative behaviour without becoming reactive
• Clear on boundaries and capable of maintaining a professional dynamic
• Comfortable stepping out of a situation if tension escalates, to allow space and de-escalation
• Holds a full UK driving licence and access to a vehicle
• Reliable, consistent, and a good communicator – especially under pressure

What We Offer

• Competitive hourly pay
• 12-hour paid day or night shifts on a regular rota
• Comprehensive training tailored to this client’s needs
• Ongoing support from a responsive management team
• A supportive, respectful 2:1 working environment
• Opportunity to build trust and make a lasting difference in someone’s daily life

Why Join Us?

We don’t just fill shifts – we build strong, skilled teams that deliver outstanding care. You’ll be supported from day one with training, consistent colleagues, and guidance in managing complex behaviours confidently and professionally.

Job Types: Full-time, Part-time, Permanent

Pay: £12.82-£19.23 per hour

Benefits:

• Company events
• Employee mentoring programme

Application question(s):

• Do you have access to a vehicle you can use for work purposes?
• Do you currently hold a VISA to work in the UK? If so, which type of VISA?

(NOTE: We are unable to offer work to anyone who requires sponsorship)

• Are you applying for day or night shifts?
• This role follows a fixed rolling two-week shift pattern working of either 08:00-20:00 or 20:00-08:00:

Week 1: Three Week Days
Week 2: Two week days, PLUS Saturday & Sunday
Are you able to fully commit to working this set pattern every fortnight?

Licence/Certification:

• UK Driving License (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person