Network Operations Center

Our client, a global leader in aerospace and defense technology, is actively hiring an Incident Manager in Annapolis, MD! This will be supporting the night shift 11 PM -7:30 AM.

This is a 12-month W2 contract with benefits offered!

As an Incident Manager , you’ll support the Tier 2 CAS Network Operations Center (NOC), monitoring network systems, engaging telecom providers, and ensuring the restoration of critical services. You’ll work on-site at the Annapolis, MD facility and train across Transport,

DataLink, and Applications functions within the first 4–6 months .

Responsibilities:

• Monitor network and communication systems, engaging telecom providers to restore services quickly.
• Document and update incident information accurately and promptly in the incident management tool.
• Diagnose and resolve network and system issues within scope, escalating complex problems as needed.
• Collaborate with teams across Transport, DataLink, and Applications to support customer and business unit needs.

Requirements:

• Network+ certification
• Knowledge of TCP/IP networking protocols
• Experience working with Cisco devices
• Understanding of ITIL/ITSM principles
• Experience with HSRP and BGP routing protocols

Preferred Skills:

• CCNA certification

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.