Night Audit

The Night Audit is responsible for overnight operations of the front desk, accounting, and security of High Hampton. Overnight responsibilities also include interaction with guests requiring the Night Audit to be an able and competent representative of High Hampton. The major results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food, and beverage as well as the general safety of High Hampton’s buildings and grounds.

Must have flexibility to work weekends and holidays. Shift is 11:00 pm-7:00 am.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answers and responds to guests' calls and individual needs
• Assists in late check-ins and early departures including luggage delivery and removal
• Logs and delivers wake-up calls
• Security checks and walk troughs
• Assists in housekeeping in common areas after late-night activities
• Prints traces and arrival reports for the following day
• Completes opening paperwork for the next business day
• Processes and delivers the guest folios with departure letters
• Completes the night audit entry and review
• Supports tasks required by the controller as needed
• Responds to fire alarms and takes appropriate steps
• Observe property for potential security problems
• Monitors groups and individuals after-hours
  
  

Must Comply With All Company Policies And Procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must work well with other Team Members and Managers and interact with our guests.

EDUCATION And/or EXPERIENCE

• High school diploma or equivalent
• Hospitality/security experience preferred
  
  

Language Skills

• Must be able to communicate effectively with guests, team members, and managers
  
  

Mathematical Skills

• Must have an understanding of basic math and accounting functions for night audit reports
  
  

REASONING ABILITY

• Must be able to remain calm under pressure
• Must be able to simultaneously manage diverse tasks
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
  
  

PHYSICAL DEMANDS

• Must be able to personally manage time to stay alert
• The job requires one to be on feet for most or all of the shift
• Must be able to lift 50 pounds
• Must be able to safely operate a company vehicle or golf cart
• Must be able to work outdoors in all weather conditions
  
  

WORK ENVIRONMENT

• General office / front desk guest reception area
• 1,400 acres of High Hampton property
  
  

Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.

High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.

High Hampton is an Equal Opportunity Employer.