Night Audit Manager

Are you a detail-oriented professional with a passion for hospitality and accounting? The Kingston Marriott Hotel is seeking a Night Audit Manager to oversee our guest service and night audit operations. If you're a strong leader who thrives in a fast-paced environment and enjoys ensuring smooth overnight operations, we’d love to have you on our team!

Who We Are – Easton’s Group of Hotels
Easton’s Group of Hotels is one of Canada’s most dynamic hospitality companies, known for our diverse collection of premium properties and a commitment to unforgettable guest experiences. We’re built on strong values, exceptional service, and a passion for making every stay memorable.

The Marriott Experience
As the world’s largest hotel brand, Marriott Hotels delivers warm, thoughtful service paired with modern luxury. Our Kingston property blends the comfort and elegance of Marriott with the charm and character of downtown Kingston, giving guests a stay they’ll always remember.

Why Work with Us?

• Career Growth Opportunities: We invest in your development through training, mentorship, and promotion opportunities within the Marriott brand.
• Prime Location: Work in the vibrant heart of downtown Kingston, surrounded by the city’s best attractions.
• Employee Perks: Enjoy benefits such as a Registered Retirement Savings Plan (RRSP), periodic gifts, and staff appreciation events.
• Collaborative Culture: Join a supportive and dedicated team committed to delivering exceptional guest experiences.
• Competitive Compensation: Along with a great salary, you’ll benefit from health insurance, travel discounts at Marriott properties, and more.

Job Overview

As Night Audit Manager, you’ll supervise and manage guest service and night audit operations, ensuring guest satisfaction and hotel profitability. You’ll oversee critical financial processes, ensure compliance with policies, and act as the point of contact during overnight hours.

Duties and Responsibilities

• Audit and balance daily room, food and beverage, and telephone revenues.
• Prepare and review variance, market segmentation, and other accounting reports.
• Supervise overnight operations, including guest services, reservations, and security.
• Ensure staff have proper training, tools, and support to perform their duties effectively.
• Resolve discrepancies, handle cash floats, and make cash deposits.
• Act as the system liaison during overnight hours and address any system failures.
• Perform duty management tasks, ensuring hotel policies and guest satisfaction standards are upheld.
• Handle guest service responsibilities, including reservations and addressing inquiries.
• Collaborate with other departments to ensure smooth communication and operations.

Qualifications and Requirements

• Education: High school diploma or equivalent required; some college preferred.
• Experience: Customer service experience essential; previous hospitality experience preferred.
• Skills: Strong communication, basic math, and computer skills. Familiarity with Opera or similar hotel systems is an asset.
• Physical Requirements: Ability to lift up to 50 pounds, move around public areas, and perform tasks involving bending, stooping, and kneeling.
• Schedule: Must be available to work nights, weekends, and holidays.