Night Porter
Crieff Hydro Family of Hotels
Job Description
Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
The Kingshouse Hotel
The Kingshouse Hotel is part landmark hotel, part adventurer’s bunkhouse – slap-bang in Glencoe and on Scotland’s world-famous West Highland Way. We have 57 bedrooms offering a great night’s sleep plus the bunkhouse offering shared rooms, a restaurant and two bars. Everyone is welcome and everyone will feel at home.
Our estate-to-plate ethos runs through all our restaurant and bar menus. Inspired by our location and Scotland’s abundant land and sea larder we use the best of ingredients to guarantee our guests an exceptional experience, brimming with Scottish hospitality and flavour.
About the role
You’ll be part of our busy team of Porters - responsible for maintaining security, cleanliness and customer satisfaction during the night shift. You’ll deliver exceptional customer service to all our guests. From carrying guests’ luggage to supporting with conference set up for the next day or clearing snow, no night shift will be the same.
Your friendly and engaging personality will immediately reassure our guests that they’re in safe hands. You’ll make lasting impressions, taking every possible opportunity to talk to our guests, share our story and enhance their experience.
As you'll drive our guests and team on and off the Estate, you'll be over 21 with a clean driver's licence. There will also be the opportunity to do some day shifts.
This is a full-time permanent role, contracted 40 hours per week working 5 days from 7. Affordable live-in accommodation is available too and is inclusive of all bills.
What we need from you
- Previous Porter experience – a bit of a night owl!
- Good Listener – we don’t make assumptions; we listen to what our guests have to say – the good and the bad
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
- Ideas and openness – we’re up for doing things differently and will try (almost) everything once
- Fun and easy to talk to – we’re looking for personality, not a corporate clone
- Flexibility – there’s no problem you can’t fix
What you'll get from us
- £13.25 per hour plus a share of tips estimated £4,000 per annum.
- Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Getting here
We’re only a 40 minute drive from Fort William and 1 hour from Oban
For those wanting to use public transport, you can catch a bus just five minutes from the Hotel. Buses also go from here to Glasgow/Edinburgh or North through the Highlands to Inverness – a couple of hours either way. There’s up to eight a day in summer and a few less in winter so good for getting away on your days off.
