Night Porter

Ashdown Park Hotel is currently recruiting for a full time and part time night porter

Experience we are looking for

• To have worked in a hotel or accommodation services business.
• To be able to work in a fast paced environment and to enjoy it
• To be able to work independently, being self-motivated to complete the tasks.
• Flexibility- to enjoy working night shifts, seeing the operation on different days of the week including the weekends.
• Follow hygiene and cleanliness standards to ensure the Hotel is kept clean and tidy.

The Job

• Conduct floor walks to ensure guest security.
• To clean public areas- reception, bar, restaurant and toilets, and back of house areas, employee restaurant and changing rooms ensuring they meet the hotel standards.
• To set up conference and function rooms following the instructions and standards on the conference booking sheet.
• Have a visible presence within the hotel to ensure that all customers request and queries are responded to promptly and effectively.
• To provide room service efficiently and professionally
• Deal with guest queries and complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
• Available to work every weekend, and any day of the week.

Skills required:

• Good general knowledge of beverage
• Handling guest inquiries and contacting necessary personnel to follow up.
• Delivering excellent customer service to all guests at all times
• Enthusiastic with good personality
• Good work ethic and cooperative
• impeccable appearance & excellent standards of hygiene are required
• Strong customer service skill
• Keep a level head when things get busy
• Fluent English spoken & written

Benefits:
Staff meals on duty Discount on membership to gym parking on site

Job Type: Full-time

Pay: From €13.50 per hour

Benefits:

• Employee discount
• Food allowance
• On-site parking

Ability to commute/relocate:

• Gorey, CO. Wexford: reliably commute or plan to relocate before starting work (required)

Work Location: In person