Night Porter - Part time / Full time

Night Porter - Prestigious Four-Star Castle Hotel

Location: Markree Castle

Job Type: Part Time | Night Shifts

Salary: Competitive, with staff benefits

Start Date: Immediate

Are you a night owl with a passion for hospitality and exceptional guest service? Join our dedicated team at our renowned four-star castle hotel, where tradition meets excellence.

We are currently seeking a Night Porter to ensure a warm welcome for our guests, uphold safety standards, and provide seamless overnight service in line with the high standards of our historic property.

Key Responsibilities

• Greet and assist guests on arrival and departure, including handling luggage.
• Complete late-night check-ins in line with hotel policies and procedures.
• Answer telephone calls professionally, take accurate messages, and communicate them promptly.
• Provide light food and beverage service to residents and their guests.
• Ensure accurate accounting of all night-time transactions and cash handling.
• Perform regular security patrols focusing on guest safety, fire safety, and building security.
• Carry out cleaning duties in public areas, toilets, and bars as per the nightly checklist.
• Complete and record safety checks via Logit; report any safety issues immediately.
• Assist with early breakfast service and dining room setup.
• Maintain a high standard of personal appearance and hygiene.
• Provide support to colleagues by completing additional cleaning or prep tasks during quieter periods.
• Communicate hotel services and information clearly to guests.

What We're Looking For

• A professional, courteous individual with excellent communication skills.
• Previous experience in hospitality or security is preferred but not essential.
• Strong attention to detail and commitment to safety and guest satisfaction.
• Ability to work independently and as part of a close-knit night team.
• Proactive and willing to go the extra mile for guests and colleagues.

Why Join Us?

• Be part of a prestigious hotel steeped in heritage and excellence.
• Training and support provided to help you succeed in your role.
• Opportunities for growth and development within our hospitality team.
• Staff meals, uniform provided, and attractive employee benefits.

Apply today and become a valued part of our exceptional team.