Night Porter

The Place

Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.

As a member of our team, you'll play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you're looking for more than just a job – if you're seeking a rewarding and enriching experience in one of Scotland's most beloved destinations – then consider joining us at Royal Golf Hotel. Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm at Royal Golf Hotel.

The Position:

We are currently seeking a dedicated and reliable Night Porter to join our team on a part-time basis, working 2-3 evenings per week from 11pm-7am. As the Night Porter, you will play a crucial role in ensuring the safety, security, and comfort of our guests during the night hours. Your responsibilities will include overseeing the hotel premises, handling guest inquiries and requests, assisting with late check-ins and check-outs, general cleaning of public areas, and performing various security and maintenance tasks as needed. The ideal candidate will demonstrate excellent customer service skills, a proactive attitude, and the ability to work independently with minimal supervision.

The Person:

Beyond the first-class physical modelling of our hotels, we’re also investing in our people. Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision.

The ideal candidate will have previous experience in a similar role, preferably within the hospitality industry. You should possess strong communication skills, with the ability to interact professionally with guests and colleagues. Attention to detail, reliability, and a calm demeanour are essential qualities for success in this role, as you will be responsible for addressing any guest concerns or emergencies that may arise during the night. The successful candidate will also demonstrate a commitment to upholding the standards of excellence that define Highland Coast Hotels.

The Package

Hourly rate £13.60 per hour + service charge + company benefits inc:
Discount for you and your family and friends on accommodation, food and beverages
Opportunities for professional development and growth within the company
EyeMed
Cycle Scheme
Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants
Employee Assistance Programme
Refer a Friend incentive scheme

About Highland Coast Hotels

We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that’s what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It’s important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks. Find out more at highlandcoasthotels.com.