On Call Coordinator (Hybrid)

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance
  
  
  

Overnights On-Call Coordinator (Hybrid)

Company Overview

Right at Home is a two-time Award-Winning Great Place To Work! We are an in-home care agency dedicated to providing high-quality care and support to seniors and individuals in need. Our mission is to enhance the quality of life for our clients through compassionate and professional services.

Pay rate: $19-$25 per hour plus $30/day on-call stipend.

Job Summary

We are seeking a overnight On-Call Coordinator to remotely manage calls from caregivers and clients, ensuring smooth communication and support. While this role is primarily remote, occasional in-person client and caregiver introductions may be required. This position involves coordinating in-home care services during off-hours (Monday 5pm Thru Friday 8AM) to ensure clients receive timely and high-quality care. Candidate have to reside in Spokane County, WA or Kootenai County, ID.

Key Responsibilities

• Serve as the primary point of contact for clients, caregivers, and families during on-call hours.
• Coordinate and schedule caregivers to meet clients' needs promptly and efficiently.
• Address and resolve any issues or emergencies that arise during on-call hours.
• Maintain accurate records of client and caregiver interactions and service adjustments.
• Communicate effectively with the administrative team regarding any significant issues or updates.
• Ensure compliance with company policies and procedures.
  
  
  

Qualifications

• High school diploma or equivalent; additional education or certifications in healthcare or related fields preferred.
• Previous experience in home care, healthcare, or customer service roles.
• HCA and CNA certified applicant encourage to apply.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities.
• Ability to remain calm and composed in high-pressure situations.
• Proficiency in using computer systems and software for scheduling and record-keeping.
  
  
  

Schedule

• Monday 5pm to Friday 8AM
• On-call responsibilities with flexible hours.
  
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.