Outbound Supervisor

Job Summary

The supervisor, night warehouse is responsible for the efficient operation of the shift, including proper manpower utilization, effective use of standard operating procedures, training and motivating members of the crew and for operating in a safe, productive manner. Supervisory responsibility for material handles, selectors, and partial-order pullers.

Responsibilities

• Supervise daily processes on the dock and in coolers.
• Review, coach, and develop the outbound associates.
• Monitoring work, adherence to policy and safety requirements.
• Issuing discipline when necessary.
• Interprets company policies for employees, enforce safety and security regulations, and holds daily pre-shift meetings.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules
• Performing substitution of items that are not available for selection
• Communicating to sales, purchasing, and inventory control
• Spot check orders for accuracy and quality.
• Pulling critical care orders or double-checking them for quality and accuracy
• Inspects material handling equipment daily for safe operations and coordinates required repairs with the maintenance department.
  
  

Qualifications

Education

• High School diploma or equivalent.
  
  

Experience

• 1-year operations/warehouse experience in shipping and receiving perishable products, and/or a combination of education, and industry experience.
  
  

Professional Skills

• Ability to supervise, motivate and train hourly employees.
• Able to solve problems independently and effectively articulate and communicate information.
  
  

DECISION-MAKING AUTHORITY

Most Important Decisions Made Fully Independently

• Corrective actions.
• Assigning work duties.
• Item substitutions.
• Scheduling.
• Reassigning equipment (transportation).
• Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required):
• Hiring.
• Termination.
• Staffing increase.
  
  

ORGANIZATIONAL REPORTING

Supervisor Title

• Manager outbound
  
  

Position Reporting to this Role

• Forklifts
• Clerical
• Selectors