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OVERNIGHT Front Desk Associate
Kahala Nui
Hospitality
Night Shift
Full-time
Job Description
Kahala Nui, considered Hawaii's premier Senior Living Community, is looking for a
Full-Time Front Desk Associate
to join our team!
As part of our Resident Services team, the Front Desk Associate (FDA) provides excellent customer service to all guests, Residents, and staff following Kahala Nui Senior Living's philosophy of Malama.
As part of the Front Desk team, FDAs respond to all inquiries, requests, and emergencies in a timely and professional manner. They also coordinate Kahala Nui's Emergency Response system and procedures, and act as a First Responder as necessary. As part of these duties, FDAs perform clerical duties for documentation and reporting purposes.
This is Full-Time position, generally scheduled 12:00PM to 8:30AM.
There is a shift differential of +$1.00 per hour between the work hours of 11:45PM and 8:15AM.
In the position of Full-Time Front Desk Associate, selected candidate will be required to:
Benefits:
As part of our Resident Services team, the Front Desk Associate (FDA) provides excellent customer service to all guests, Residents, and staff following Kahala Nui Senior Living's philosophy of Malama.
As part of the Front Desk team, FDAs respond to all inquiries, requests, and emergencies in a timely and professional manner. They also coordinate Kahala Nui's Emergency Response system and procedures, and act as a First Responder as necessary. As part of these duties, FDAs perform clerical duties for documentation and reporting purposes.
This is Full-Time position, generally scheduled 12:00PM to 8:30AM.
There is a shift differential of +$1.00 per hour between the work hours of 11:45PM and 8:15AM.
In the position of Full-Time Front Desk Associate, selected candidate will be required to:
- Initially train on the day, evening, and overnight shifts before settling into their hired shift.
- Proficiently operate computers, telephones, 2-way radios. Knowledge of Outlook, Word, Excel is plus.
- Train with Kahala Nui's Transportation Coordinator to drive at minimum, a minivan, in order to safely drive with senior passengers.
- Maintain and renew valid CPR/First Aid/AED certification and be comfortable utilizing these skills in real situations.
- Act as shift lead in the absence of the Resident Services Manager.
-
Be reliable and flexible with scheduling.
- High School Diploma or equivalency.
- 1 year of previous customer service experience in hospitality preferred but not required.
- Type a minimum of 40 wpm.
- Proficient in the use of computer programs, preferably MS Word, Excel and Outlook.
- Possess a valid Driver's License and have a clear driver's abstract.
- Proof of annual tuberculosis clearance in accordance with state regulations (must be obtained by time of hire).
- Valid CPR and First Aid certification (must be obtained by time of hire).
-
Must be available to work varied schedules including weekends and holidays.
Benefits:
- FREE Medical, Drug and Vision Insurance
- FREE Life and AD&D Insurance
- FREE on-site parking or FREE monthly bus pass
- Company matched 401(k)
- Discounted Associate meals and services on-site
- FREE on-site fitness center
- Flexible Spending Accounts (FSA)
- Eligibility to apply for Kahala Nui college scholarships
- and much, much, more!
