Part Time Night Auditor
Fairfield Inn Waxahachie
Job Description
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of our front desk during the overnight shift. This position involves managing guest check-ins and check-outs, handling financial transactions, and providing exceptional guest services. The ideal candidate will possess strong communication skills, a background in hospitality management, and a commitment to delivering outstanding guest relations.
Responsibilities
- Perform night audit procedures, including balancing daily transactions and preparing financial reports.
- Manage guest check-ins and check-outs efficiently while ensuring a welcoming atmosphere.
- Address guest inquiries and resolve issues promptly to enhance overall guest satisfaction.
- Maintain accurate records of room availability, reservations, and billing information.
- Operate phone systems effectively to assist guests with inquiries and requests.
- Collaborate with other departments to ensure seamless service delivery throughout the hotel.
- Uphold high standards of cleanliness and organization at the front desk area.
- Provide support for any emergencies or incidents that may arise during the night shift.
Experience
- Previous experience in hospitality management or front desk operations is preferred.
- Strong background in guest services with an emphasis on guest relations and satisfaction.
- Familiarity with night audit processes and procedures is a plus.
- Proficiency in using phone systems and hotel management software.
- Bilingual candidates are highly encouraged to apply, as this enhances communication with diverse guests.
- Excellent phone etiquette and interpersonal skills are essential for success in this role.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the efficient operation of our hotel during the night shift!
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
