Poison Information Specialist (Night-Shift)
University of Maryland, Baltimore (UMB)
Job Description
Initial Training: Monday - Friday (9am - 5:00pm for approximately 8 weeks)
12-hour Shift Training : For approximately 24 weeks to 48 weeks
Regular Work Schedule : 9:30 pm - 7:30 am (7 days on, 7 days off) to start approximately 48 weeks to 52 weeks after initial onboarding.
The Night Shift Poison Information Specialist provides emergency poison triage and treatment information over the phone to all who contact the Maryland Poison Center. The successful candidate must have the ability to rapidly integrate large amounts of information and be able to identify likely causes for patients’ symptoms. The successful candidate must also demonstrate outstanding communication skills. Specialists have access available to resources in the Maryland Poison Center as well as other experts in toxicology, but most cases can be managed by the specialist.
The MD Poison Center (a subsidiary of the School of Pharmacy) provides high quality poison information and prevention services to the public and healthcare professionals while decreasing the cost and complexity of poisoning and overdose care. The Maryland Poison center has served Marylanders since 1972. https://mdpoison.com/
Established in 1841, the University of Maryland School of Pharmacy is the fourth oldest school of pharmacy in the United States. As a leader in pharmacy education, scientific discovery, patient care, and community engagement, the School conducts cutting edge research and engages in a wide variety of professional practice activities to improve the health and well-being of citizens in the state of Maryland and beyond.
Umb Core Values
Respect & Integrity, Well-Being & Sustainability, Equity & Justice, and Innovation & Discovery
BENEFITS (Exempt Regular)
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).
UMB is a public university and constituent institution of the University of Maryland. All employees are expected to wok primarily physically within the State of Maryland.
Primary Duties
- Provides emergency triage and treatment information over the phone and documents telephone interactions. Maintains thorough and accurate documentation of all poison exposure calls using the Poison Center's on-line data collection system. Uses computerized databases, textbooks, medical literature, consultants, and previous knowledge and experience to accurately assess each exposure case.
- Makes follow-up calls at appropriate intervals, determine if recommendations were followed and whether additional procedures area warranted. Provides additional information and assesses the outcome of exposure.
- Assists in providing comprehensive information to healthcare professionals regarding anticipated clinical course, diagnostic approach, interpretation of laboratory results, and appropriate invasive, supportive and antidotal treatment recommendations.
- Assists in identifying quality improvement process.
- Communicates with poison control team and/or management sharing observations and experience in managing poisonings.
- Participates in regional toxicology meetings, as encouraged.
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Performs other duties as assigned.
Education: Bachelor's degree in pharmacy or nursing. Master's degree in nursing or doctoral degree in pharmacy (Pharm.D.) preferred.
Experience: Bachelor's degree in nursing must possess three (3) years of related experience in an emergency department, poison control center, intensive or critical care unit, or operating room. Master's degree in nursing requires two (2) years of related experience. No experience required for Pharm.D.
Supervisory Experience: N/A.
Certification/Licensure: Current Maryland licensure in good standing to practice as a pharmacist or registered nurse. Must be able to obtain American Association Poison Control Center or Diplomate of the American Board of Toxicology Certification within two (2) years of joining the poison center.
Other: Weekend, holiday, rotating shift work, and on-call is required. Candidates selected for employment may be subject to medical inquiries and/or medical examinations to determine ability to perform the job. Employees in this job class may be subject to pre-employment and random drug testing. Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.
Knowledge, Skills, And Abilities
- Ability to effectively communicate with a wide range of people who may have a wide range of educational backgrounds.
- Ability to be flexible with work schedules.
- Solid understanding of pharmacology; solid understanding of medications, familiarity with common medication calculations (e.g., determining total mg/kg exposures based on patient information and history, doing basic percent calculations, etc.)
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Ability to work with computers and other computer-related technologies.
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.
Job
Reg or CII Exempt Staff
Full Time/Part Time
Full-Time
Shift
Night Job
Financial Disclosure
No
Organization
School of Pharmacy - Pharmacy Practice and Science - Academic Support
Job Posting
Dec 5, 2025
Unposting Date
Dec 19, 2025, 8:59:00 PM