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Program Coordinator I
Rutgers University
Night Shift
Full-time
Job Description
Position Details
Position Information
Recruitment/Posting Title
Program Coordinator I
Job Category
URA-AFT Administrative
Department
SC&I - Prof Dev Studies
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers’ commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
The School of Communication and Information (SC&I) on the Rutgers-New Brunswick campus houses a dynamic community of scholars who conduct engaged research and teach in the areas of communication, information science, media studies, information technology, journalism, librarianship, organizational and health communication, public relations, and other professional practice areas. SC&I has about 2,500 enrolled students and teaches thousands of other Rutgers students in our five undergraduate programs, two master’s degrees, interdisciplinary doctoral program, and non-degree continuing education programs. We value our culture of collegiality and work hard to support the success of our full- and part-time faculty, staff, and students. For more about the school and its activities, see: http://comminfo.rutgers.edu.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Program Coordinator I for the School of Communication and Information. Continuing and Professional Studies (CPS) is the continuing education unit of the School of Communication and Information. Reporting to the Assistant Director of CPS, the Program Coordinator I coordinates multiple projects to assure the success of students and programs.
Among the key duties of this position are the following:
- Implements CPS’s philosophy of supporting students, including recruitment of new students, managing prospective student inquiries within the platforms such as Salesforce, providing support to them through their application and enrollment process, onboarding students into their professional studies programs, answering questions throughout the program, and providing students with program completion documentation.
- Collaborates across teams for marketing of programs, website updates, and attending on and off-campus events as needed.
FLSA
Nonexempt
Grade
04
Salary Details
Minimum Salary
59893.480
Mid Range Salary
73909.480
Maximum Salary
87925.480
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Position Status
Full Time
Working Hours
Standard Hours
37.50
Daily Work Shift
Day
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description
URA-AFT Administrative
Payroll Designation
PeopleSoft
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
ABP
Qualifications
Minimum Education and Experience
- A bachelor’s degree in communication, marketing, education, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of student development, academic theories, methodologies, and current practices in higher education.
- A minimum of two years or relevant experience in higher education or other training/learning environment in recruitment or student/participant/client services.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
- Strong communication interpersonal and organizational skills, diplomacy in handling difficult situations and demonstrated competence using Microsoft 365 or other standard office software.
- Experience with customer relationship management and retention software is a plus.
- The ability to have a strong service orientation and interact effectively with stakeholders.
Preferred Qualifications
Equipment Utilized
- Microsoft 365 and other standard office software.
- Cloud computing programs such as Salesforce.com.
- Web conferencing programs such as Zoom and Teams.
Physical Demands and Work Environment
- The position should indicate the ability to lift up to 25lbs.
Special Conditions
- Occasional night and weekend hours are required.
- Ability to lift up to 15 lbs. and set-up conference exhibit tables.
Posting Details
Posting Number
25ST2564
Posting Open Date
12/23/2025
Special Instructions to Applicants
Regional Campus
Rutgers University-New Brunswick
Home Location Campus
College Ave (RU-New Brunswick)
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have a bachelor’s degree in communication, marketing, education, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of student development, academic theories, methodologies, and current practices in higher education?
- Yes
- No
- * Do you have a minimum of two years or relevant experience in higher education or other training/learning environment in recruitment or student/participant/client services?
- Yes
- No
Applicant Documents
Required Documents
Optional Documents
- Resume/CV
- Cover Letter/Letter of Application
- List of Professional References (contact Info)
