Restaurant Server
Volcano Hotpot and BBQ
Job Description
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences. The ideal candidate will have a passion for hospitality and a strong understanding of food service operations. As a Server, you will be responsible for delivering high-quality service to our guests, ensuring their needs are met promptly and efficiently in a fine dining environment.
Responsibilities
- Greet and welcome guests with a friendly demeanor, providing excellent customer service throughout their dining experience.
- Take accurate food and beverage orders using Aloha POS or Micros POS systems, ensuring all details are captured correctly.
- Serve food and drinks in a timely manner while maintaining knowledge of the menu, including daily specials and wine pairings.
- Upsell menu items to enhance the guest experience and increase sales.
- Collaborate with kitchen staff to ensure timely food preparation and presentation.
- Maintain cleanliness and organization of the dining area, including bussing tables and assisting with sanitation practices.
- Handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Address guest inquiries and concerns promptly, providing solutions to enhance guest satisfaction.
- Assist in training new staff members on restaurant procedures and service standards.
Skills
- Proven experience in food service or restaurant settings, preferably with fine dining experience.
- Strong customer service skills with the ability to build rapport with guests.
- Excellent time management skills to handle multiple tasks efficiently during busy periods.
- Familiarity with Aloha POS, Micros POS, or similar point-of-sale systems is preferred.
- Basic math skills for handling cash transactions and processing payments accurately.
- Knowledge of food safety standards and sanitation practices is essential.
- Culinary experience or kitchen experience is a plus, enhancing understanding of food preparation processes.
- Ability to upsell menu items effectively while maintaining guest relations.
- Experience as a host/host or in guest services is advantageous for enhancing overall guest experiences. Join our team as a Server and contribute to creating memorable moments for our guests through exceptional service!
Job Types: Full-time, Part-time
Pay: $20.81 - $30.50 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
Application Question(s):
- Are you over the age of 21
- Can you available during the weekend? (Friday, Saturday, Sunday)
Education:
- High school or equivalent (Required)
Experience:
- Serving: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Hollywood, FL 33020 (Required)
Work Location: In person