Route Service Manager - DZ License (1-2 Overnights/ Week)
Interstate Batteries
Job Description
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
Be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job :
Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention.
Job Components:
- Deliver batteries and provide service each dealer on your route in a timely manner.
- Follow all Environmental Health and Safety rules and policies
- Establish, build and maintain good dealer relationships.
- Effectively manage consignment programs to help dealers increase sales and drive retention
- Complete documentation on a timely basis.
- Maintain the route by keeping displays clean and keeping dealer list up to date
- Work with dealer to optimize inventory and improve dealer performance
- Invoice all units that fail to last warranty period
- Rotate batteries to maintain quality product and service standards
- Collect and handle payments on account, which may include cash, checks and money orders
- Collect and return junk and/or used batteries.
- Load and unload truck
Qualifications :
- Must have and maintain a valid DZ driver’s license and clean driving record.
- Prior driving and customer service experience highly desirable
- Good communication skills
- Ability to interact effectively with customers
- Strong customer service skills.
- High school diploma or GED equivalent
- Ability to read, write and compute basic math.
Scope Data :
Uses frequent independent judgment when making decisions
Work Environment :
- Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
- Specific vision abilities include close vision, depth perception and ability to adjust focus.
- Ability to regularly lift and/or move 50+ lbs. without assistance
- Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals.
Job Types: Full-time, Permanent
Pay: From $28.00 per hour
Expected hours: No less than 44 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Education:
- Secondary School (preferred)
Experience:
- delivery driving: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 2 years (preferred)
Licence/Certification:
- DZ License (required)
Work Location: In person