Security Officer
Four Seasons Hotels and Resorts
Job Description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
About The Role
The Four Seasons Chicago is seeking a talented (Overnight) Security Officer! The Security Officer forms part of the Security Team who is responsible for providing a safe and secure environment in which guests can relax and/or conduct business. This department establishes, promotes and maintains the Hotel’s security and property protection. The Security Team is available 24-hours a day. Shift times will consist of all shifts, including PM and overnight shifts. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
What You Will Do
- Participate in Pre-Shift meetings for daily updates and continuous knowledge.
- Perform bag checks for employees or vendors occasionally and as needed.
- Patrol the interior and exterior of the hotel, residence and office space.
- Investigate crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents.
- Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc.
- The ability to assist the Security Supervisors and Director of Security with responsibility to ensure the protection of guests, patrons and associates: their property, hotel property, building and grounds. Enforce hotel rules, regulations, and policies.
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Provide assistance on ground level entrances to ensure smooth pedestrian and vehicular traffic while promoting a welcoming and helpful environment.
- Previous Security experience in a luxury hotel setting is preferred.
- We are looking for individuals who are skilled problem solvers with a high attention to detail. The Security Officer position involves a large amount of contact with guests, local law enforcement and other authorities and excellent personal presentation and interpersonal skills are required.
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This position is physical in nature candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs.
- Compensation: $23.91 - $25.41
- 401(k) Retirement Plan including Employer Matching Program (eligibilty based on hours worked)
- Paid Time Off
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement & recognition events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
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And so much more!
- Full Time
- 7:00pm - 3:00am and weekends 11:00pm-7:00am
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Flexibility to work early mornings, evenings, weekends and holidays.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:
Instagram: @FSChicago
Twitter: @FSChicago
Facebook: https://www.facebook.com/FourSeasonsHotelChicago/
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
Learn More About Who We Are: We Are Four Seasons
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf