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shift manager - fast food restaurant
Tim Hortons
Hospitality
Night Shift
Full-time
Job Description
- Work Term: Permanent
- Work Language: French
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 1 to less than 7 months
Work setting
- Staff accommodation available
- Coffee shop
- Fast food outlet or concession
Tasks
- Establish methods to meet work schedules
- Requisition food and kitchen supplies
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Must have knowledge of the establishment's culinary genres
- Establish work schedules
Supervision
- Working groups
- Staff in various areas of responsibility
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Team player
- Reliability
Financial benefits
- Bonus
- Gratuities
- Night shift premium
Support for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
