SHIFT SUPERVISOR - OVN - TOUCHSTONE

On Site Location: Bulverde, TX

PRIMARY FUNCTION/RESPONSIBILITIES:

The Shift Supervisor will be in ratio and work alongside Youth Care Specialist(s) during their scheduled hours and will be the responsible individual for the integrity of the program expectations during their shift.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise Youth Care Specialists while in ratio providing direct care for youth through a therapeutic and trauma informed framework.
• Collaborate with Program Coordinator and other Shift Supervisors to create weekly staff schedule. Gaining approval from the LCCA/Program Director.
• Shift Supervisor and Youth Care Specialists must work together for the benefit of those we serve and the continuity of the program, will be expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus.
• Complete assigned logs, documents and reports for the benefit of the cabin they are working within.
• Be able to read, write and communicate with co-workers, medical personnel, and other person’s necessary to care for the needs of children.
• Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build youth’s self-confidence and respect.
• Use rational problem-solving techniques to teach the youth critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention.
• Plan, participate, and provide opportunities for individual and group activities that are both educational and entertaining.
• Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers.
• Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth’s behaviors, strategies, and progress.
• Document and track youth progress in shift notes during shift exchange, report incidents/behaviors, and collaborate with case managers on documenting youth medical needs and appointments within the prescribed time frame.
• Teach and model positive values and ethical behaviors, as well as support and encourage participation in regular spiritual activities. To encourage spiritual growth with daily devotions (individual and group), encouraging youth participation but never forcing them and always respecting each individual's faith.
• Assist with supervising the activities assigned to direct care support staff to aid in youth development and success.
• Participate in the daily operating schedule of the facility; assist with youth transportation needs.
• Adhere to all policies and procedures, facility guidelines and DFPS GRO minimum standards.
• Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org.
• Keep the LCCA/Program Director informed immediately, in the event of emergencies or unusual developments.
• Complete all duties assigned by immediate supervisor.
• Perform other related duties as required.

QUALIFICATIONS

• At least two years in a Direct Care Staff role or its equivalent.
• High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree.
• College degree or credit is preferred.
• Valid Texas driver's license, appropriate insurance, and reliable car.
• Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays.
• Ability to pass reference verification procedure in order to determine one’s fitness to satisfactorily and safely care for youth.
• Ability to attend all required trainings.
• Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks.
• Candidate is asked to commit at least two years of service and provide, at minimum, a 30-day notice for termination of employment once hired.
• Age minimum of 21 years of age per licensing standards.

PHYSICAL/MENTAL REQUIREMENTS AND INFORMATION

• Body mobility to stoop, kneel, bend, reach, and walk and walk briskly in order to interact with and monitor children.
• Stamina to work long days and drive long distances.
• Moderate to heavy lifting to up to 60 pounds.
• Must have the ability to communicate both verbally and in writing.
• Must have the ability to give and receive verbal and written instructions (with or without hearing aids).
• Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses).
• Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.
• Home-like settings with varying moderate to high degrees of background noise.
• Light and ventilation are found in a typical home setting.
• Campuses are smoke-free, except on permitted campuses in designated areas.
• Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required.

DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS

Supervised by: Staff Supervisor

Supervises: N/A