Shift Supervisor

WHO WE ARE:

At Trupt Restaurant Group, we proudly operate as a franchisee of Wendy's Restaurant, dedicated to serving high-quality food and delivering outstanding customer service. Our goal is to ensure that every customer leaves our restaurant satisfied. We are committed to creating a fun and enjoyable work environment where our employees can thrive. As a growing company, we provide ample opportunities for professional growth and development. By prioritizing the satisfaction of both our customers and our team members, we drive success and foster a positive, thriving workplace. Join us and be part of a team where your contributions are recognized, and your success is our shared achievement.

ABOUT THE ROLE:

We are seeking a dedicated and experienced Shift Supervisor to oversee daily operations in our restaurant. The ideal candidate will possess strong leadership skills, a passion for the food industry, and a commitment to delivering exceptional customer service. As a Shift Supervisor, you will play a crucial role in ensuring that our team operates efficiently while maintaining high standards of food quality and customer service.

WHAT YOU CAN EXPECT:

• Competitive pay rates
• Special discounts, incentives, and recognition perks
• Opportunities for training, skill development, and career advancement
• Active community involvement
• Flexible work schedule
• A safe, inclusive, and respectful work environment

WHAT WE CAN EXPECT:

• At least one year of experience in restaurant, retail, customer service, or a similar role
• Must have a flexible schedule and be available to work shifts from 5:30 AM to 12:30 AM
• Strong communication, supervisory, and organizational abilities are essential
• Be reliable, accountable, and consistent in your performance
• Be a role model for the team, inspiring crew members to excel
• Treat every customer and team member with dignity and kindness
• Able to work with crew members and supervise adherence to Wendy’s standards and systems for all key Voice of the Customer drivers- taste, accuracy, speed, friendliness, and cleanliness
• Oversee, coordinate, and delegate tasks, ensuring compliance with company policies and procedures
• Train, monitor and reinforce food safety procedures among the crew members
• Assist the Restaurant General Manager with tasks like training, cash management, shift transitions, inventory, and labor management
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30kg without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Able to handle shifts standing or walking for extended periods and be comfortable with exposure to temperature changes and noise

Reliable transportation is required, along with availability to work shifts between 5:30 AM and 12:30 AM.

Job Types: Full-time, Permanent

Pay: $15.70-$16.70 per hour

Additional pay:

• Bonus pay
• Overtime pay
• Retention bonus
• Tips

Benefits:

• Company events
• Discounted or free food
• Flexible schedule

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Greenwood, NS: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Food service: 1 year (preferred)

Language:

• English (preferred)

Work Location: In person