Shoryu Ramen Manchester - Waiter

Job Summary
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences to our guests. As a Server, you will play a crucial role in ensuring customer satisfaction through attentive service, effective communication, and a thorough understanding of our menu offerings. Your ability to upsell and assist guests with their dining choices will contribute significantly to the overall atmosphere of our establishment.

Duties

• Greet and seat guests promptly, ensuring they feel welcomed and valued.
• Take food and beverage orders accurately and efficiently, using basic maths skills for order processing.
• Provide detailed information about menu items, including ingredients and preparation methods, to assist guests in their choices.
• Upsell additional items such as appetizers, desserts, and beverages to enhance the dining experience.
• Collaborate with kitchen staff to ensure timely food preparation and delivery.
• Maintain cleanliness and organisation of the dining area, adhering to food safety standards at all times.
• Handle guest inquiries and complaints professionally, ensuring that any issues are resolved promptly.
• Process payments accurately and efficiently at the end of the meal service.
• Assist in training new staff members on restaurant procedures and standards when required.

Requirements

• Previous experience in a restaurant or hospitality environment is preferred but not essential.
• Strong knowledge of food safety practices is highly desirable.
• Excellent time management skills to handle multiple tables efficiently during busy periods.
• Basic culinary knowledge is an advantage for better communication with kitchen staff.
• Ability to work well under pressure while maintaining a positive attitude.
• A passion for helping others and providing outstanding customer service is essential.
• Flexibility to work various shifts, including evenings and weekends as required by the restaurant’s schedule.
• Bar experience is a plus

Join us in creating memorable experiences for our guests while developing your skills in a vibrant team environment!

Job Type: Full-time

Pay: £12.21 per hour

Expected hours: No less than 25 per week

Additional pay:

• Tips

Benefits:

• Employee discount
• Referral programme

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Work Location: In person