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The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
SOCIAL SERVICES ASSISTANT
State of Arkansas
Night Shift
Job Description
Date: Feb 24, 2026
Req ID: 55756
Location:
Russellville, AR, US, 72801
Category: AR DEPT OF HUMAN SERVICES
Anticipated Starting Salary: $35,610.02
Position Number: 22111607
County: Pope
Posting End Date: March 9, 2026
County: Pope
Posting End Date: March 9, 2026
The Social Services Specialist is expected to:
Be prepared to work non-standard work hours, which often include evenings, weekends and holidays; be on a 24-hour on-call rotation for up to 7 days at a time.
Operate a motor vehicle safely according to applicable laws at any time of day or night. Have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance.
Ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.
Preferred Qualifications
Formal education of a bachelor’s degree. Experience in working with children and/or families, some experience with community engagement or community resources. Public speaking and computer experience preferred. Organizational skills are a must.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.
Knowledge and Skills
Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
