Supervisor - Te Korowai

• Te Korowai - our residential reintergration service in Upper Hutt
• If you have experience supporting people with complex needs this could be for you!
• Full-time permanent role available

Mo te tunga | About the role

A position is available for the role of Supervisor at Te Korowai, our residential reintegration service located at Rimutaka Prison in Upper Hutt for people with complex needs. Te Korowai houses up to 11 men subject to or being considered for Extended Supervision Orders.

Reporting to the Operations Lead, and working collaboratively with Probation Officers and other service providers, your key tasks will be:

• to support the day-to-day needs of residents
• to plan for and undertake structured reintegrative activities with residents
• to ensure the safety and welfare of residents, staff and visitors is maintained, and make sure that the house rules are followed
• to assist residents with their rehabilitation and reintegration needs
• you will also need to assist residents by taking them to appointments in the community so you will need to hold a full NZ driver licence

Supervisors are responsible for supporting the day-to-day reintegrative needs of residents with high and complex needs. Key to the success of this role will be your ability to supervise, motivate and influence residents while working as a part of a small team with a holistic approach. In addition, your ability to always maintain clear and professional boundaries, provide practical solutions to day-to-day issues, identify risk and effectively communicate with people at all levels is essential to the success of this role.

Mou | About you

If you pride yourself on your ability to provide a high standard of care, have proven experience working with individuals with challenging and complex needs and want to make a difference to community safety in a new way then we want to hear from you. These roles represent an excellent opportunity to join the team at Ara Poutama Aotearoa.

As we are a 24/7 service, you must be able and willing to work shifts including weekends, public holidays, and nights. You will work an average of 80 hours per fortnight, consisting of 10 and 12-hour shifts.

Nga pukenga me nga wheako | Skills and experience

We're looking for people who can demonstrate;

• Effective relationships within and outside of Corrections, with a wide range of people from all backgrounds
• Composure in demanding situations
• Experience supporting other staff to motivate residents to reduce their risk of re-offending
• Mature approach to leadership and an ability to influence others
• Proactive contribution to Corrections initiatives
• Doing the right thing in the face of pressure to do otherwise
• Experience working with people with complex needs
• A history of good performance and behaviour
• Adoption of Ara Poutama Aotearoa set of values and alignment to our Hokai Rangi strategy

Nga painga | The benefits

The salary range for this role is $64,983 - $72,289.

Appointment and remuneration will reflect skills and experience relevant to the role.

In recognition of the shift-work required for this role an addition shift allowance sum is paid fortnightly with your salary and an extra week of annual leave per annum is included.

Mo matou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Tono inaianei | Apply Now

To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: Sunday 14th September, 2025

If you have any questions or want to learn more about a career with us, contact LNRRecruitmentSM@corrections.govt.nz, or visit careers.corrections.govt.nz.