Travel & Expense Manager

WELLTOWER – REIMAGINE REAL ESTATE WITH US

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.

We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.

Summary

Welltower is seeking an experienced and strategic Travel & Expense Manager to lead and build a centralized, high-performing global T&E function that supports our fast-paced and complex real estate business.

This leader will consolidate responsibilities from existing teams to oversee all aspects of our travel and expense program, including system administration and optimization of SAP Concur, financial reporting of T&E spend, employee compliance with T&E policies, and management of relationships with card issuers, travel agencies, and related vendors.

Additionally, this role will oversee Welltower’s corporate T&E and purchase card programs, develop and deliver training, and ensure an efficient, user-friendly experience while maintaining strong internal controls. The Travel & Expense Manager will collaborate cross-functionally with FP&A, Accounting, Human Capital, IT, and external partners to drive operational excellence and process integrity.

Key Responsibilities

• Serve as system administrator and subject matter expert for T&E software platform (SAP Concur).
• Generate insightful reporting to support spend visibility and trends, budgeting, policy compliance, and other key reporting metrics.
• Maintain and configure system settings including personnel assignments, workflows, expense categories, cost centers, etc. to facilitate operations as well as reporting needs.
• Manage Concur user provisioning, permissions, profiles and approval workflows.
• Oversee corporate card program including card issuances, spend controls, and delinquency monitoring.
• Provide comprehensive communication, user support, training, user guides, and standard operating procedures related to T&E policies, coding and Concur system use.
• Coordinate with Information Technology, Human Capital and Accounting as needed to support users and facilitate reporting.
• Serve as main point of contact with software provider, corporate card vendors and travel agencies.
• Stay up to date on system enhancements, best practices, and regulatory requirements affecting T&E processes.
• Administer T&E policies and support audit requirements, including reviewing and approving expense reports for policy compliance for designated executives.
• Monitor adherence, identify trends in policy violations and lead corrective action plans.
• Work with Accounting to support monthly close procedures, including managing key integrations to ensure accurate reporting and financial reconciliation.
• Partner with Human Capital and Accounting to suggest updates to Company T&E policies, as needed.
• Develop a high-performing T&E team. Establish operational excellence through strong processes, controls and stakeholder support.
• All other duties assigned.
  
  

TRAVEL

Minimal out of area and overnight travel may be expected.

Minimum Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• 5+ years of experience managing T&E operations, compliance, and administration of corporate travel and expense platforms (e.g., SAP Concur, Emburse, Navan, Coupa, Ramp).
• 2+ years of people leadership experience.
• Strong knowledge of T&E policies, financial controls, and compliance standards.
• Proven cross-functional collaboration and communication skills.
• Excellent analytical skills with a track record of process improvement and project management.
  
  

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

What We Offer

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth
• And much more! https://welltower.com/newsroom/careers/
  
  

About Welltower

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet